FAQ

Delivery

When will my purchase be shipped?

We usually ship orders within 7 days of you ordering.

Do you offer express postage?

Unfortunately we do not offer express postage at this time.

Do you ship outside of Australia?

Yes, we also ship to New Zealand.

Returns

My purchase arrived damaged from transit, can I have a refund?

We apologise for the inconvenience. Unfortunately we do not offer refunds for items damaged by the carrier.

Other

I entered the wrong address, what do I do?

Unfortunately we cannot take responsibility for the input of an incorrect address. Please check your address when placing the order. If you’ve entered the wrong address email us ASAP and we’ll do our best to rectify the error if we can.